How Technology is Making Work More Accessible, Productive, and Inclusive

Originally published March 27, 2024

As businesses strive for accessibility, inclusion, and productivity, emerging tools are pivotal in creating environments that work for all employees.

There’s some good movement on this front: According to Forrester, executive-level commitment to accessibility is increasing. 60% of companies have a top-down commitment to creating accessible products. This is a notable increase from previous years.

This shift is not just creating a more inclusive and understanding work culture, it’s enhancing productivity and efficiency. Here are just a few of the ways tech is improving accommodations, accessibility, and inclusion.

Speech-to-Text Programs

For workers who are deaf or hard of hearing, speech-to-text programs are a game-changer. These tools convert spoken language into written text in real time, ensuring that employees who are deaf or hard of hearing can fully participate in meetings and discussions. 

AI-Powered Writing Assistants

AI-driven writing assistants can check spelling, grammar, punctuation, and clarity in real-time, assisting people with dyslexia. Similarly, customizable AI solutions are available to support people with ADHD and autism.

Screen Readers

These tools convert digital text into speech or Braille, allowing blind or low-vision workers to navigate computers and digital documents.

Transforming Workspaces at Scale with AI and Personalization

Utilizing AI technology, platforms are now able to offer tailored suggestions for accommodations and work modifications, aligning closely with the unique needs and roles of each employee. 

This is particularly vital in today’s work culture, where employee dissatisfaction often arises from the static and impersonal structure of work environments. It’s increasingly relevant as HR departments handle a growing number of requests for individual accommodations.

See how Retain helps you create an inclusive workplace at scale.

Platforms like Retain empower organizations to effectively identify and meet accommodation requirements. Leveraging AI, these systems analyze employee interactions and preferences to provide customized suggestions, thus boosting employee contentment and efficiency.

Retain provides accommodation solutions for employees who may not know what to request and for employers uncertain of what to provide. It ensures employees can maintain their privacy and avoid the need to disclose directly, thereby minimizing bias and fostering a more inclusive workplace.

As technology continues to advance, so too does the potential for workplace inclusion. By investing in and utilizing these tools, businesses can create environments where everyone can thrive.

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